The most powerful customizable patient experience and analytics platform to help you understand, engage, and retain your patients.
Short, user friendly surveys garner a high response rate and capture critical insights soon after visit. Text message, email and IVR power our proven three-pronged survey methodology.Improvement Study
With over 15 years experience as a CMS-approved vendor, let us take care of all your CAHPS needs. 9+ programs available.Survey Offerings
Gather patient feedback during each stage of a trial, from enrollment to retention and study follow-up. Better understand engagement and increase retention in real-time with robust reporting capabilities.Learn More
Connect with patients on their terms and preferred devices. Industry-derived and benchmarked surveys gather candid, high-quality feedback. Get the recipient info over, and sit back and watch as the surveys roll in. It’s that easy.
CAHPS + Real-TimeWe’ll take care of both. See our CAHPS Surveys
Full Episode of Care
From onset of illness to recovery, get actionable insights at critical touch points across the full continuum of care.
Point of Care Tool Service recovery done right. Address lasting concerns and answer questions before a patient leaves your ED.
Patient-Reported Outcomes Patients assess important aspects of recovery like getting back to work, mobility, and more.
Apply our proven method to improve patient satisfaction scores by fully engaging with the solution. Grant portal access for the entire team, enable alerts and notifications at every level of your organization, and set up provider photos for better patient recognition.
Rest assured knowing your data is secure. HIPAA compliant and HITRUST certified.
Hassle-free automation. SurveyVitals integrates with the tools you’re already using to run your practice.
From onboarding to improvement opportunities, your support team is there every step of the way.